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	<title>David Zemens &#124; Rochester City Council &#187; General</title>
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	<link>http://www.zemens.com</link>
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		<title>Problem Solved</title>
		<link>http://www.zemens.com/problem-solved/</link>
		<comments>http://www.zemens.com/problem-solved/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 18:41:32 +0000</pubDate>
		<dc:creator>David Zemens</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.zemens.com/?p=196</guid>
		<description><![CDATA[About six weeks ago I received a telephone call from a resident whose property bordered the sewer construction project on Ferndale Street. The construction project on the street was extensive and involved the complete removal of the street surface and sanitary sewer system. It was a messy but necessary project and it was now nearing [...]]]></description>
			<content:encoded><![CDATA[<p>About six weeks ago I received a telephone call from a resident whose property bordered the sewer construction project on Ferndale Street.  The construction project on the street was extensive and involved the complete removal of the street surface and sanitary sewer system.  It was a messy but necessary project and it was now nearing completion.  The resident was not satisfied with the manner in which the green belt area adjacent to her property had been restored.<span id="more-196"></span></p>
<p>I went up and took a look at the project.  The resident pointed out her concerns, which mainly had to do with some dead sod that had been layed on the greenbelt after the project was complete.  The sod in question seemed to be dead in many places and was certainly not as attractive in appearance as the resident&#8217;s property, which was neat and tidy and looked terrific.  I met with the resident and told her that I would make contact with the Director of Public Works and inquire about her concerns..</p>
<p>I left the resident&#8217;s house and drove up to Tienken Rd to attend to another issue.  When I drove past her home about twenty minutes later I noticed that the Director of Public Works was already on the scene and talking to the resident.  Whatever actions the superintendent was taking were not as a result of my inquiry as I had yet to make it!  Later that evening I spoke with the Director of Public Works and he assured me that he was taking care of the problem and would work with the resident toward a satisfactory resolution.</p>
<p>In today&#8217;s mail I received a thank you card from the resident.  She informed me that the problem had been resolved to her total satisfaction.  Needless to say, I was pleased to receive the note of thanks and would like to take credit for the problem being solved, but I am afraid I cannot.  The credit goes to <a href="http://rochestermi.org/index.aspx?nid=165">Director of Public Works Bill Bohlen</a>.  Bill was on top of the problem and handled it in a customer service oriented fashion.  Great work, Bill, and thanks for a job well done!</p>
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		</item>
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		<title>The End of Office Hours</title>
		<link>http://www.zemens.com/the-end-of-office-hours/</link>
		<comments>http://www.zemens.com/the-end-of-office-hours/#comments</comments>
		<pubDate>Wed, 03 Sep 2008 12:48:51 +0000</pubDate>
		<dc:creator>David Zemens</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://zemens.com/2008/09/03/the-end-of-office-hours/</guid>
		<description><![CDATA[My test run of keeping semi-regular office hours met with limited success.  Over the course of three months, only one person came to meet with me.

As a result, I will no longer be keeping those hours.  But I am always interested in hearing from anyone interested in talking with me.  You can use the <a href="/contact-me/">contact form</a> on this website to send me an email, or you can get my telephone number from the Rochester area phone book and give me a call.

I will be glad to talk or meet with anyone who expresses and interest and I look forward to hearing from you.]]></description>
			<content:encoded><![CDATA[<p>My test run of keeping semi-regular office hours met with limited success.  Over the course of three months, only one person came to meet with me.</p>
<p>As a result, I will no longer be keeping those hours.  But I am always interested in hearing from anyone interested in talking with me.  You can  <a href="http://www.zemens.com/wp262/views/#get-in-touch">contact me</a> through this website  or you can get my telephone number from the Rochester area phone book and give me a call.</p>
<p>I will be glad to talk or meet with anyone who expresses and interest and I look forward to hearing from you.</p>
]]></content:encoded>
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		<title>Modified Office Hours</title>
		<link>http://www.zemens.com/modified-office-hours/</link>
		<comments>http://www.zemens.com/modified-office-hours/#comments</comments>
		<pubDate>Sun, 29 Jun 2008 12:22:23 +0000</pubDate>
		<dc:creator>David Zemens</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://zemens.com/2008/06/29/modified-office-hours/</guid>
		<description><![CDATA[<img src='http://zemens.com/wp/wp-content/uploads/2008/06/sans-tempo.jpg' alt='sans-tempo.jpg' />After testing some semi-regular "office hours" in the month of June, I have decided to change those hours to a time that might be more effective.  My new office hours will coincide with regularly scheduled council meetings, which are normally held at 7:30pm on the second and fourth Mondays of each month.  S

For the months of July and August, I will be present at 6:30pm on the night of each council meeting.  Please feel free to stop by and talk with me at your convenience.  ince a number of citizens normally come to the council meeting, my thought is that scheduling my "office hours" at this time might be more convenient for more people.

The council meetings are scheduled for the following nights in July and August:


<dl>
<dt>July</dt>

<dd>07-14-2008</dd>
<dd>07-28-2008</dd>
<dt>August</dt>

<dd>08-11-2008</dd>
<dd>08-25-2008</dd>
</dl>

Please stop in and see me if you get the chance.]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-119" title="sans-tempo" src="http://www.zemens.com/wp262/wp-content/uploads/2008/10/sans-tempo.jpg" alt="" width="200" height="160" />After testing some semi-regular &#8220;office hours&#8221; in the month of June, I have decided to change those hours to a time that might be more effective.  My new office hours will coincide with regularly scheduled council meetings, which are normally held at 7:30pm on the second and fourth Mondays of each month.</p>
<p>For the months of July and August, I will be present at 6:30pm on the night of each council meeting.  Please feel free to stop by and talk with me at your convenience.  ince a number of citizens normally come to the council meeting, my thought is that scheduling my &#8220;office hours&#8221; at this time might be more convenient for more people.<span id="more-115"></span></p>
<p>The council meetings are scheduled for the following nights in July and August:</p>
<dl>
<dt>July</dt>
<dd>07-14-2008</dd>
<dd>07-28-2008</dd>
<dt>August</dt>
<dd>08-11-2008</dd>
<dd>08-25-2008</dd>
</dl>
<p>Please stop in and see me if you get the chance.</p>
]]></content:encoded>
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		<item>
		<title>Trial Office Hours</title>
		<link>http://www.zemens.com/my-office-hours/</link>
		<comments>http://www.zemens.com/my-office-hours/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 13:45:48 +0000</pubDate>
		<dc:creator>David Zemens</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://zemens.com/2008/06/04/my-office-hours/</guid>
		<description><![CDATA[<img src='http://zemens.com/wp/wp-content/uploads/2008/06/clock.jpg' alt='clock.jpg' />As most of you know, a city council person in Rochester is a part time position.  Most members of the council have full time jobs, but still manage to put in the many hours necessary to be an informed city council person.  These hours include, but are not limited to:

<ul>
<li>Reading meeting agendas &#38; minutes</li>

<li>Regular City Council meetings</li>

<li>Downtown Development Authority meetings</li>


<li>Planning Commission meetings</li>

<li>Older Persons Commission meetings</li>

<li>
RARA meetings</li>

<li>
RAYA meetings</li>

<li>
Misc other meetings</li>

<li>
Community events</li>

<li>
Recognition dinners</li>

<li>Correspondence reading &#38; responding</li>

</ul>

The list is practically endless.  One of the things that suprised me the most after I was appointed to city council was the time required to stay on top of the issues.

<h2>Stop in and Visit with Me</h2>
One of the promises I made during the campaign last fall was to keep regular office hours.  Beginning this Friday, June 6th, I will be at the city council chambers from 2:00pm - 4:00pm.  I intend to keep these hours for the month of June,  after which time I will evaluate how effective those hours are.

Please stop in and visit with me.  I look forward to meeting with you.]]></description>
			<content:encoded><![CDATA[<p><img src='http://zemens.com/wp/wp-content/uploads/2008/06/sans-tempo.jpg' alt='sans-tempo.jpg' />As most of you know, a city council person in Rochester is a part time position.  Most members of the council have full time jobs, but still manage to put in the many hours necessary to be an informed city council person.  These hours include, but are not limited to:</p>
<ul>
<li>Reading meeting agendas &amp; minutes</li>
<li>Regular City Council meetings</li>
<li>Downtown Development Authority meetings</li>
<li>Planning Commission meetings</li>
<li>Older Persons Commission meetings</li>
<li>
RARA meetings</li>
<li>
RAYA meetings</li>
<li>
Misc other meetings</li>
<li>
Community events</li>
<li>
Recognition dinners</li>
<li>Correspondence reading &amp; responding</li>
</ul>
<p>The list is practically endless.  One of the things that suprised me the most after I was appointed to city council was the time required to stay on top of the issues.</p>
<h2>Stop in and Visit with Me</h2>
<p>One of the promises I made during the campaign last fall was to keep regular office hours.  Beginning this Friday, June 6th, I will be at the city council chambers from 2:00pm &#8211; 4:00pm.  I intend to keep these hours for the month of June,  after which time I will evaluate how effective those hours are.</p>
<p>Please stop in and visit with me.  I look forward to meeting with you.</p>
<p>(Image courtesy of <a href="http://green-beast.com/">Mike Cherim</a>)</p>
]]></content:encoded>
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		<item>
		<title>City Manager Decision</title>
		<link>http://www.zemens.com/city-manager-decision/</link>
		<comments>http://www.zemens.com/city-manager-decision/#comments</comments>
		<pubDate>Sun, 09 Mar 2008 16:12:02 +0000</pubDate>
		<dc:creator>David Zemens</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://zemens.com/2008/03/09/city-manager-decision/</guid>
		<description><![CDATA[<img src='http://zemens.com/wp/wp-content/uploads/2008/03/vettraino.jpg' alt='vettraino.jpg' />The city council met on March 7th and March 8th to interview the five finalists for the vacant city manager position.  We interviewed two candidates on Friday and the remaining three candidates during an all day Saturday session.

The interviews each lasted approximately two hours.  Mark Nottley, our hired consultant, handled the interview introductions and opening round of questions.  Then the council as a whole took over the interview process and each individual member was able to explore the areas they were interested in.

<h3>Terrific Group of Candidates</h3>
We were blessed with five finalists who all brought various skills and experience to the table.  I am certain that each candidate would have been a solid choice to lead our city into the future.  I thank them all for taking the time to apply and for participating in our hiring process.

<h3>One Candidate Stood Out</h3>
In the end, I thought the decision process was fairly easy.  Early in the process, Mark Nottley had told us that in his experience one candidate generally stands out quite significantly from the rest of the interview pack.

Mark was right.  One candidate did just that.  He stood out among the rest and was the obvious choice to lead Rochester into the future.  The council was unanimous in their vote and unanimous in their excitement for the chosen candidate.

<h3>Jaymes Vettraino - Our Choice</h3>
I am pleased to announce that Jaymes Vettraino of Kutztown, Pennsylvannia was chosen by the council to be the next city manager of Rochester.  

Mr. Vettraino is a graduate of Michigan State University.  He also holds a Masters of Business Administration degree from <a href="http://www.lehigh.edu">Lehigh University</a>.

For the past five years, he has been the Manger / Treasuer for the <a href="http://www.kutztownboro.org/">Borough of Kutztown</a> in eastern Pennsylvannia.  Prior to this he was the city manager in Pen Argyl, Pennsylvannia.

Mr. Vettraino will bring a very customer oriented and forward thinking approach to our city,  He understands the role of techology in city government and how to apply it to better serve the citizens. 

Information technology and information dissemination is also something Mr. Vettraino understands and applies in the public sector. He explained to us his theory of <em>Google/Starbucks/Walmart</em> and how it applies to municipal management. In a nutshell, Mr. Vettraino believes that citizens want instant information (Google), specialized and individual service (Starbucks) and a terrific value (Walmart). The idea is simple, but the manner in which he described it was brilliant.

The Borough of Kutztown is located in eastern Pennsylvannia - about one hour from Philadelphia.  The town has a population of five thousand, but this number is a bit deceptive because <a href="http://www.kutztown.edu">Kutztown State University</a> is located within the city and has a student population of over ten thousand.

In addition, Kutztown provides both electric service utility and cable television / internet services to their residents, the university and the surrounding township.  Needless to say, this adds a significant degree of complexity to the responsibilities of the city manager in their community.

<h3>What's Next</h3>
Mayor Stuart Bikson is currently handling the final details of the salary, benefits and contract details with Mr. Vettraino.  I am confident that within a matter of days Mr. Vettraino will "officially" be our new city manager.

The future looks bright.  Very bright indeed.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.zemens.com/wp262/wp-content/uploads/2008/10/vettraino.jpg"><img src="http://www.zemens.com/wp262/wp-content/uploads/2008/10/vettraino.jpg" alt="" title="vettraino" width="200" height="269" class="alignnone size-full wp-image-123" /></a>The city council met on March 7th and March 8th to interview the five finalists for the vacant city manager position.  We interviewed two candidates on Friday and the remaining three candidates during an all day Saturday session.</p>
<p>The interviews each lasted approximately two hours.  Mark Nottley, our hired consultant, handled the interview introductions and opening round of questions.  Then the council as a whole took over the interview process and each individual member was able to explore the areas they were interested in.</p>
<h3>Terrific Group of Candidates</h3>
<p>We were blessed with five finalists who all brought various skills and experience to the table.  I am certain that each candidate would have been a solid choice to lead our city into the future.  I thank them all for taking the time to apply and for participating in our hiring process.</p>
<h3>One Candidate Stood Out</h3>
<p>In the end, I thought the decision process was fairly easy.  Early in the process, Mark Nottley had told us that in his experience one candidate generally stands out quite significantly from the rest of the interview pack.</p>
<p>Mark was right.  One candidate did just that.  He stood out among the rest and was the obvious choice to lead Rochester into the future.  The council was unanimous in their vote and unanimous in their excitement for the chosen candidate.</p>
<h3>Jaymes Vettraino &#8211; Our Choice</h3>
<p>I am pleased to announce that Jaymes Vettraino of Kutztown, Pennsylvannia was chosen by the council to be the next city manager of Rochester.  </p>
<p>Mr. Vettraino is a graduate of Michigan State University.  He also holds a Masters of Business Administration degree from <a href="http://www.lehigh.edu">Lehigh University</a>.</p>
<p>For the past five years, he has been the Manger / Treasuer for the <a href="http://www.kutztownboro.org/">Borough of Kutztown</a> in eastern Pennsylvannia.  Prior to this he was the city manager in Pen Argyl, Pennsylvannia.</p>
<p>Mr. Vettraino will bring a very customer oriented and forward thinking approach to our city,  He understands the role of technology in city government and how to apply it to better serve the citizens. </p>
<p>Information technology and information dissemination is also something Mr. Vettraino understands and applies in the public sector. He explained to us his theory of <em>Google/Starbucks/Walmart</em> and how it applies to municipal management. In a nutshell, Mr. Vettraino believes that citizens want instant information (Google), specialized and individual service (Starbucks) and a terrific value (Walmart). The idea is simple, but the manner in which he described it was brilliant.</p>
<p>The Borough of Kutztown is located in eastern Pennsylvannia &#8211; about one hour from Philadelphia.  The town has a population of five thousand, but this number is a bit deceptive because <a href="http://www.kutztown.edu">Kutztown State University</a> is located within the city and has a student population of over ten thousand.</p>
<p>In addition, Kutztown provides both electric service utility and cable television / internet services to their residents, the university and the surrounding township.  Needless to say, this adds a significant degree of complexity to the responsibilities of the city manager in their community.</p>
<h3>What&#8217;s Next</h3>
<p>Mayor Stuart Bikson is currently handling the final details of the salary, benefits and contract details with Mr. Vettraino.  I am confident that within a matter of days Mr. Vettraino will &#8220;officially&#8221; be our new city manager.</p>
<p>The future looks bright.  Very bright indeed.</p>
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